Terms & Conditions
Your Booking: We ask that you complete your booking form with full details of your booking. This forms our mutual contract with the Bride. Our online booking form must be completed and returned at the time of paying your deposit. Without your booking form available services for your wedding cannot be guaranteed. Any cancellation of numbers or services from your booking will be fully chargeable, unless under exceptional circumstances.
Payment in full: You can choose to pay your total bill for all services at the point of booking – for which we will honour you 5% discount.
Trials: We respect that you may wish to trial our services before deciding whether to book. In such an instance that we are able to accommodate we do insist that you book your trial within 5 days of your enquiry (depending on availability). This is to minimise the risk of you coming in for your trial and your wedding date no longer being being available. Please understand that your wedding date is NOT booked until booking deposit is paid and booking form completed.
Trial Options: There are various Trial options available – Please discuss your requirements with the Pro Team upon booking, and we will ensure the time for the appropriate trial for you and your bridal party. You will be invoiced for your trial at the point of booking the trial and payment is due by the date detailed on your invoice.
Weekend and evening (after 6pm) trials are available and will incur a 10% surcharge.
Pro Team: Please specify if you have any specific requirements as to which team member you wish to do your hair and / or makeup at the point of booking (or if you’d prefer to leave it to CJ to manage) We have a highly skilled team of Professional Makeup Artists and Hair Stylists available to suit your requirements and your budget. We reserve the right, in exceptional circumstances to place a different team member on your wedding to avoid the need to cancel your booking.
Cancellations: A cancellation of a booking or a part cancellation of a booking (cancellation of individual members or any additional services) will be charged at full rate. Trials are non-refundable. Cancellation of trial dates means loss of fees unless under exceptional circumstances.
Expenses: CJ Beauty & Co offer mobile services for Weddings, Prom events and other special occasions. We cover Hampshire, Berkshire, Surrey, South Buckinghamshire, London and surrounding areas. Travel expenses are charged at 45p per mile per makeup artist. Time for travel is not charged.
Any additional expenses such as public transport costs, accommodation, parking and tolls will be invoiced to the client. Sometime we may need to make an immediate decision in order to get to you on time that may incur such charges and not have the opportunity to discuss with you first.
Should additional expenses be incurred on the day (eg. Eyebrow plucking, makeup removal, strip lashes, dress fitting service, change of hairstyle from booked requirements etc) this will be invoiced to you after the wedding/special event and payment is due within 5 days. Our late payment penalty of 10% will automatically be applied to late payments. Please ensure that your bridal party are aware of this so they are prepared and so you have no surprise fees after your wedding date! Payments after an event are based on trust and failure to pay for expenses past your wedding date will result in formal debt collection.
Parental Consent: CJ Beauty & Co requires parental consent for any treatment being carried out on a person under the age of 18, and a parent must accompany all minors.
Payment: Payment for products or services should be made by cash, BACS, credit or debit card. Payment for trials is required at the point of booking your trial in (please check the payment date on your invoice). The final balance is due within 5 days of your trial unless otherwise agreed in advance. Late payment will incur a 10% late payment charge, unless there are exceptional circumstances.
We can help by spreading the payment if required, but as this adds more admin for our team a 5% admin fee is added for such payment terms.
Hair Accessories: We carry lots of hair accessories in stock that are available to you as samples to try out during your hair trial. These hair accessories are made to order (lead time is around 6 weeks). We are also able to make some changes to the original design of hair accessory if you wish.
We also have hair accessories available to hire for your convenience and to support your budget. A deposit is payable which is fully refundable on the safe return of the accessory. All hair accessories must be retuned within 5 days of your wedding day and must be retuned back to us in the same condition. Any damage or loss will be chargeable and deducted from your deposit.
Alternatively, you may wish to create something completely unique and take advantage of our hair accessory design service where we can design something completely bespoke to you.
Prices: Hair prices are quoted as ‘from’ which means more complex and time-consuming styles, and adding extension pieces would cost a little more.
Strip lashes and/or Individual Lashes are optional to makeup, and as such are separately priced. Should you decide to add them to your trial, you will be invoiced for these in your final invoice. We do not fit lashes other than those supplied by CJ Beauty Services Limited.
Photographs: All photographs taken by a member of our Pro Team are Copyright to CJ Beauty Services Limited and we take them with the intention of sharing them with you after your big event.